Privacy Policy

Racqueteers understands that your privacy is important to you and that you care about how your personal data is used. Racqueteers respects this privacy and as such everyone who visits this website, www.racqueteers.co.uk (“Our Site")" no personal data will be passed on to any 3rd parties, this being consistent with Our obligations and your rights under the law.


Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.


Definitions and Interpretation In this Policy the following terms shall have the following meanings:-

“Account” means an account required to access and/or use certain areas and features of Our Site.

“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out below.

“Personal Data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and “We/Us/Our” means Racqueteers.


“Information About Us” Our Site is owned and operated by Racqueteers, to make the playing of racket sports more affordable.


“What Does This Policy Cover?” This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.


“Your Rights”

As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:-

The right to be informed about Our collection and use of personal data

The right of access to the personal data we hold about you

The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact Us)

The right to be forgotten – i.e. the right to ask Us to delete any personal data we hold about you

The right to restrict (i.e. prevent) the processing of your personal data

The right to object to Us using your personal data for particular purposes


If you have any cause for complaint about Our use of your personal data, please contact Us using and we will do Our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’ or your local Citizens Advice Bureau.


What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal data:-

name

home address

home telephone number

mobile telephone number

Your activity on Our Site, and the site you exit to payment details


How Do We Use Your Data?

All personal data is processed and stored securely. We will comply with Our obligations and safeguard your rights under GDPRat all times.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:-

Providing and managing your Account

Supplying Our services to you (please note that We require your personal data in order to enter into a contract with you)

Replying to emails from you

Allowing Sellers and Buyers to interact with each other by email or telephone or both.

We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with Our obligations under GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that we delete it.


Do We Share Your Data?

We will not share any of your data with any third parties for any purposes.


Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at support@racqueteers.co.uk.


Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.